Privacy Policy

Last updated: 8 July 2026

AH Horticulture ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who We Are

AH Horticulture provides garden design, horticultural consultancy and planting services across North West London and the surrounding counties.

Data Controller: AH Horticulture

Email: adam@ahhorticulture.co.uk

Information We Collect

We may collect the following personal information when you contact us or use our website:

Name
Email address
Telephone number
Property or project address (where relevant)
Information you provide about your garden or project
Any other information you choose to include in your enquiry

Our website may also automatically collect certain technical information, including:

IP address
Browser type and device information
Pages visited
Time spent on the website
Referring website

This information may be collected through cookies and website analytics.

How We Use Your Information

We use your information to:

Respond to your enquiries
Arrange consultations and provide quotations
Deliver our garden design and horticultural services
Communicate with you regarding your project
Improve our website and services
Meet our legal and accounting obligations

We will only use your personal information where we have a lawful basis to do so.

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

To take steps at your request before entering into a contract or to fulfil a contract with you.
For our legitimate interests in running and improving our business.
To comply with legal obligations.
With your consent where required, such as for certain cookies.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers where necessary to operate our business, such as:

Wix (website hosting)
Email service providers
Professional advisers (such as accountants)
IT support providers

These organisations only process your information where necessary and are expected to protect it appropriately.

Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, or maintain business records.

When your information is no longer required, it will be securely deleted or anonymised.

Cookies

Our website uses cookies to help it function correctly and to understand how visitors use the site.

Where required, you will be asked to consent to non-essential cookies when you first visit the website.

You can also control cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information in certain circumstances.
Restrict or object to processing where applicable.
Request transfer of your data where legally applicable.
Withdraw consent where processing relies on your consent.

To exercise any of these rights, please contact us using the details above.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised update date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

AH Horticulture

Email: adam@ahhorticulture.co.uk

If you are unhappy with how we have handled your personal information, you also have the right to complain to the UK's Information Commissioner's Office (ICO).